Privacy Policy

Last Updated: August 24, 2026

Charles Hankins Inspections (“Charles Hankins Inspections,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an inspection, submit a form, or communicate with us.

Charles Hankins Inspections is located in San Antonio, Texas, USA.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Type of inspection requested
  • Preferred inspection date or appointment information
  • Information submitted through contact or estimate forms
  • Information provided when communicating with our team
  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use collected information to:

  • Schedule and provide home inspection services
  • Respond to inquiries and requests for estimates
  • Communicate about appointments and inspection services
  • Prepare and deliver inspection reports
  • Provide customer support
  • Process and manage service requests
  • Improve our website and services
  • Analyze website usage and performance
  • Protect our website and business against fraud, misuse, or security threats
  • Comply with applicable legal obligations

3. Information Submitted Through Forms

When you submit information through our website, such as the “Get Your Free Estimate” or inspection booking form, we use the information to respond to your request and provide the requested services.

By submitting your contact information, you agree that we may contact you regarding your inquiry, appointment, inspection, estimate, or related services.

4. Phone Calls and Text Messages

If you provide a telephone number, we may use it to contact you regarding your requested inspection, appointment, estimate, report, or other service-related matters.

We will not use your phone number for unrelated marketing communications where prohibited by applicable law.

Where required, marketing text messages will only be sent with the appropriate consent. You may opt out of marketing text messages by following the instructions provided in the message.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website traffic
  • Improve website performance
  • Analyze visitor behavior
  • Improve our services and user experience

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Analytics and Third-Party Services

We may use third-party providers for website hosting, analytics, communication, scheduling, security, payment processing, or other business functions.

These providers may process information on our behalf and may have their own privacy policies governing their use of information.

We may also use analytics technologies to understand how visitors use our website and improve its functionality.

7. How We Share Personal Information

We do not sell or rent your personal information.

We may disclose information when reasonably necessary to operate our business, including to:

  • Website hosting and technology providers
  • Scheduling and appointment providers
  • Email and communication service providers
  • Analytics providers
  • Professional service providers
  • Legal or regulatory authorities when required by law
  • Service providers assisting us with business operations
  • Parties involved in protecting our legal rights, property, customers, or business

We seek to limit disclosures to information reasonably necessary for the applicable business or legal purpose.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Texas Privacy Rights

Texas residents may have certain privacy rights under applicable Texas law, including the Texas Data Privacy and Security Act (TDPSA), to the extent the law applies to our business and your personal information.

Depending on applicable law, eligible Texas consumers may have rights concerning their personal data, which may include:

  • The right to confirm whether personal data is being processed
  • The right to access personal data
  • The right to correct inaccurate personal data
  • The right to delete certain personal data
  • The right to obtain a copy of certain personal data in a portable format
  • The right to opt out of certain processing activities where applicable

Not all rights apply in every situation, and certain legal exceptions may apply.

To submit a privacy request, please contact us using the information provided below. We may take reasonable steps to verify your identity before processing a request.

10. California and Other State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws.

Where required by applicable law, we will honor valid requests concerning access, correction, deletion, portability, or other privacy rights.

11. Children’s Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain inspection and business records
  • Communicate with customers
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our legitimate business interests

Retention periods may vary depending on the type and purpose of the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable laws.

When changes are made, we will update the “Last Updated” date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Charles Hankins Inspections
San Antonio, Texas, USA

Phone: +1-210-744-5241
Email: hankinsinspections@gmail.com

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.

Since 1969, Charles Hankins Inspections has been dedicated to providing homeowners, homebuyers, builders, and property owners with reliable inspection services and honest professional guidance.

Services

Contact Us

©2026 Charles Hankins Inspections. All Rights Reserved.

Scroll to Top